In immediate need of a Routing Specialist / Delivery Dispatcher in the Lebanon, NH area. This is a full time first shift position offering $20.00/hour.
Responsibilities:
- Courteously answers the phone, recording customer orders and information, or resolving customer problems
- Proactively communicates back to customer if a delivery cannot be made or completed and to resolve after hours delivery requests
- Acts as the primary communication line with all drivers and customer service representatives
- Monitors driver progress in completing routes and ensures that drivers stay on track/ route
- Assigns same-day deliveries to the appropriate driver
- Reviews and seeks to improve key metrics (throughput, delivery defects, safety)
- Forecasts daily and weekly demand based on weather, degree day accumulation, and direction on degree day pull
- Builds efficient routes by mapping and sequencing deliveries
- Reviews customer account information to ensure it is correct
Requirements:
- Two years of experience in a dispatch environment with computerized dispatch technology is preferred
- Strong communication and interpersonal skills
- Planning and scheduling skills
- Ability to work in a team environment
- Analytical skills
- Technology/computer skills
- Ability to meet deadlines
- Ability to remain focused on detailed work
Hours: Monday-Friday 8:00am-5:00pm
TPi Staffing has been matching job seekers with local companies for over 30 years. We are passionate about finding you a job that will fit your skills, experience and needs.