Actively seeking an Intake Technician in the Keene, NH area. This is a full time first shift position offering $15.00/hour.
Responsibilities:
- Process all applications for energy programs completely and in a timely manner according to established state procedures
- Determine eligibility correctly for each of the respective programs
- Schedule appointments, send reminders and provide information on what is needed to complete the application
- Refer clients to other agencies, programs and resources that would benefit the household
- Communication with both fuel vendors and landlords as needed based on the client’s case
- Provide prompt review and resolution to emergency cases
- Maintain empathy and understanding with families that are in a crisis situation
- Willingness to travel if needed
Requirements:
- Willingness to work the regular shift, but be open to working evening hours during fuel season as needed
- Minimum of one to two years experience working in a human services setting; preferably with low-income families
- Knowledge of the local community, businesses and resources
- Ability to lift up to 30 lbs
- Ability to sit for extended periods of time (reasonable accommodations can be made)
- Reliable transportation
- Understanding of the heating industry a plus
- Computer Efficiency: Database entry, Microsoft Word, Excel, Outlook
Hours: Monday-Friday 8:30am-4:30pm
TPi Staffing has been matching job seekers with local companies for over 30 years. We are passionate about finding you a job that will fit your skills, experience and needs.