In immediate need of a Routing Specialist / Delivery Dispatcher in the Lebanon, NH area. This is a full time first shift position offering $20.00/hour.


  • Courteously answers the phone, recording customer orders and information, or resolving customer problems
  • Proactively communicates back to customer if a delivery cannot be made or completed and to resolve after hours delivery requests
  • Acts as the primary communication line with all drivers and customer service representatives
  • Monitors driver progress in completing routes and ensures that drivers stay on track/ route
  • Assigns same-day deliveries to the appropriate driver
  • Reviews and seeks to improve key metrics (throughput, delivery defects, safety)
  • Forecasts daily and weekly demand based on weather, degree day accumulation, and direction on degree day pull
  • Builds efficient routes by mapping and sequencing deliveries
  • Reviews customer account information to ensure it is correct


  • Two years of experience in a dispatch environment with computerized dispatch technology is preferred
  • Strong communication and interpersonal skills
  • Planning and scheduling skills
  • Ability to work in a team environment
  • Analytical skills
  • Technology/computer skills
  • Ability to meet deadlines
  • Ability to remain focused on detailed work

Hours: Monday-Friday 8:00am-5:00pm

TPi Staffing has been matching job seekers with local companies for over 30 years. We are passionate about finding you a job that will fit your skills, experience and needs.

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