Immediately seeking a Guest Service Agent in the Lebanon, NH area. This is a part time first shift offering $17/hour.
Responsibilities:
- Provide superior customer service at all times
- Assist guests with check-ins/check-outs
- Resolve customer complaints; assist customers in all inquiries in connection with hotel services
- Provide info on in-house events, directions, local attractions, check cashing, safety boxes, etc.
- Handle guest registration, room assignments, and accommodating special requests whenever possible
Requirements:
- Must be an outgoing, positive, friendly person
- Must be able to work a flexible schedule including nights, weekends and holidays
- Previous customer service experience preferred
- Previous hotel experience a plus, but not required
Hours: Weekdays, with some weekends
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